SnowDogg & SaltDogg & BOSS Warranty Information

WARRANTY INFORMATION

**BOSS WARRANTY INFORMATION AT BOTTOM**

   

SnowDogg Plows

COVERAGE

Buyers Products Company warrants to the original purchaser of a Buyers Products SnowDogg® brand snowplow that they will be free from defects in materials and workmanship for a period of two (2) years after the date of original purchase. Buyers Products warrants accessories, service parts, and components purchased separately to be free of defects in materials and workmanship for a period of one (1) year after date of original purchase.

These warranties are exclusive and in lieu of all other express and, except to the extent prohibited by applicable law, all implied warranties, including but not limited to the implied warranties or merchantability and fitness for a particular purpose, are limited in duration to the duration of this warranty.

Buyers Product's Liability is expressly limited to repair or replacement of defective parts. Buyers Products shall not be liable for consequential, incidental or contingent damages whatsoever, even if damages are caused by the negligence or fault of Buyers Products. This warranty gives you specific legal rights. Additional purchaser's rights may vary from state to state.

WHAT IS NOT COVERED

The warranty does not apply to:

  • Parts not furnished by Buyers Products or damage resulting from same.
  • Parts modified without authorization or damage resulting from same.
  • Expendable parts (cutting edges, fluids, etc.).
  • Damage resulting from failure to install, maintain or operate the product per the owner's manual, installation instructions, or application guides.
  • Damage to vehicle and/or frame of vehicle resulting from plow attachment.

WARRANTY PROCEDURE

If any part is proven to be defective within that warranty period, Buyers Products will, at its sole discretion, repair or replace said part at its expense FOB Cleveland, OH. Labor will be credited to authorized dealers as determined by published rate charts.

Buyers Products obligation shall be limited to such repair or replacement and shall be further contingent on Buyers Products receiving written notice of the alleged defect and proof of original purchase within ten (10) days of its discovery as well as the return of the allegedly defective part to Buyers Products. To obtain service, the purchaser must return the defective snowplow to an authorized SnowDogg Dealer with proof of purchase and applicable maintenance records. All transportation costs to and from the dealer will be the responsibility of the purchaser. 

Buyers Products 9049 Tyler Blvd. Mentor, OH 44060 Contact Your Dealer for Service and Technical Support


SaltDogg Spreaders

Buyers Products Company warrants all parts of the product to be free from defects in material and workmanship for a period of two (2) years. Parts must be properly installed and used under normal conditions. Normal wear is excluded. Any part, which has been altered, including modifications, misuse, accident, or lack of maintenance will not be considered under this warranty.

The sole responsibility of Buyers Products Company under this warranty is limited to repairing or replacing any part(s), which are returned, prepaid, 30 days after such defect is discovered, and returned part(s) are found to be defective by Buyers Products Company.

Authorization from Buyers Products Company must be obtained before returning any part. The following information must accompany defective parts returned to Buyers Products Company: RMA #, spreader model, serial number, date installed, and distributor from whom purchased.

Buyers Products Company shall not be liable for damage arising out of failure of any unit to operate properly, or failure, or delay in work, or for any consequential damages. No charges for transportation or labor performed on any part will be allowed under this warranty.


Exceptions to Warranty:

All Wear Parts (including):  Wear Shoes, Paint, Hardware, Cutting Edges, etc

Any unauthorized non-factory alteration or repair to any component or pusher unit.

Any and all damage as a result of Operator Error, Accidental Impact, Negligence or Misuse.

Buyers Products Company does not warrant this product for any use other than its intended / advertised function.  Buyers Products Company will not assume any liability for property damage or personal injury that may occur as a result of the use of the product.

 

BOSS PRODUCTS LIMITED CONSUMER WARRANTY

What the warranty covers: BOSS PRODUCTS warrants to the original retail purchaser of a BOSS Product who purchases it for personal, family or household use, that the product will be free from defects in material and workmanship except as set forth below. Warranty period: Complete Product: 2 years from the date of purchase. Labor: 2 years from the date of purchase. Parts: 1 year from the date of purchase. (no Labor) What BOSS PRODUCTS will do: If, within the warranty period, the product is found to be defective, BOSS PRODUCTS will repair or replace, at its sole option, the defective parts at no charge to the original purchaser. What you must do for warranty service: To obtain service under this warranty, purchaser must return the defective product to an authorized BOSS PRODUCTS dealer (preferably the one from whom the product was purchased). The purchaser must establish the warranty period by verifying the original purchased date. All transportation costs to and from the dealer will be the responsibility of the purchaser.

 What is not covered: This limited warranty does not cover the following: 1. Expendable parts such as hoses, plow shoes, cutting edges, pins, nuts, bolts, blade guides, etc. 2. Snowplows, spreaders or parts repaired or altered by anyone other than an authorized BOSS PRODUCTS dealer. 3. Snowplows, spreaders or parts which have been subject to misuse or service, negligence, accident, improper installation, maintenance, care or storage. 4. Snowplows mounted on vehicles other than those listed in the PRODUCT SELECTOR at www.bossplow.com 5. BOSS PRODUCTS does not assume any liability for motor vehicle damage resulting from the attachment or use of BOSS PRODUCTS. Vehicle risk is the sole responsibility of the purchaser.

Warranty limitations: THIS WARRANTY IS OFFERED IN LIEU OF ANY OTHER EXPRESS WARRANTY. THE DURATION OF ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS WARRANTY. BOSS PRODUCTS LIABILITY IS EXPRESSLY LIMITED TO THE REPAIR OF THE SNOWPLOW OR SPREADER, INCLUDING LABOR AND REPLACEMENT OF DEFECTIVE PARTS. BOSS PRODUCTS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL OR CONTINGENT DAMAGES WHATSOEVER, EVEN IF DAMAGES ARE CAUSED BY BOSS PRODUCTS NEGLIGENCE OR FAULT.

State laws: Some states do not allow exclusion of incidental or consequential damages or the limitations on how long an implied warranty lasts, so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have the other rights which vary from state to state. This warranty does not apply if you purchased your BOSS Product for other than personal, family, or household use. If so, refer to the BOSS Product Commercial Warranty. BOSS PRODUCTS is a division of The Toro Company PO Box 787 Iron Mountain, MI 49801